FAQs

Triple Patented RingWraps™ are a matching pair of diamond bands, meticulously handcrafted to encase a class ring (or any ring)! Our two-bar cradle design makes the RingWraps non-permanent and easily removable. RingWraps are made in the USA from start to finish. Choose from our five signature styles, or customize your own. Due to the varying designs of different rings, and intricacy of customization, we may require you to send us your class ring. Find more information about custom orders below, under “Custom Orders.”

Read about how the original creator of RingWraps, Emily Huskinson ‘12, started the company as a junior at Texas A&M here.  https://rwfine.com/pages/about-us 

Our RingWraps Showroom is located at the World Trade Center in Dallas, TX. You can also shop our RingWraps online! RingWraps are also available at David Gardner’s Jewelers in College Station, Texas.

Read our “About us” to get the full scoop on how RingWraps started, but in short, Emily Huskinson thought of this idea in 2006 at her oldest brother’s Aggie Ring day. She was not looking to start a business, but just wanted to add sparkle to her own Aggie ring. Long story short, she ended up filing 3 patents for her products, all of which were approved (AKA nothing like this was available on the market.) Her company paved the way for this widespread college tradition. Unfortunately, after seeing how popular RingWraps were, some people began to try to knock off her products.

RingWraps are something most of our customers will wear for the rest of their lives. Truly a forever piece. Don’t you want it made by the inventors of college RingWraps and the experts? Some jewelers think they can easily copy our designs, but trust us, they can’t! There is SO much more that goes into the art of making RingWraps than many people might think. EACH one is made from scratch, completely handmade (ALL in the USA!) It has taken us years of research and development, product modifications and design upgrades to get to the level of expertise we are at today. We are perfectionists, that demand quality and accept nothing less (ask our jewelers!) You deserve the best product on the market, from the experts (and the ones with the PATENTS!)

The Original RingWraps  | ~0.65 ctw G, VS – uniform diamonds

For someone who wants to add a simple yet elegant touch to their ring. Many of our customers start with The Original RingWraps™, and upgrade to a larger style later on.

The Kensington RingWraps  | ~1.20 ctw G, VS – uniform diamonds

For someone who craves the uniformity of The Original, but wants even more sparkle (double the carat weight of The Original). Simple yet luxurious. Bigger diamonds = bigger sparkle! 

The Mini Cascading RingWraps  | ~1.10 ctw G, VS – tapered diamonds

For someone who craves a subtle tapered accentuation of the ring. The Mini Cascading is a flattering style for all; no matter the finger size, as the tapered design elongates the fingers. If you prefer our tapered styles, this is the perfect option between The Original and The Cascading. Our most popular design!

The Cascading RingWraps  | ~1.28 ctw G, VS – tapered diamonds

Formerly our largest style, the Cascading is truly stunning and features a heightened tapered design that elongates the fingers and looks amazing on any finger size. If you are looking for a tapered style that is substantial, yet not overpowering, this is the perfect option for you. 

The Crown RingWraps  | ~2.50 ctw D-E, VVS – tapered diamonds

For someone who has it all and desires our most opulent style. A true showstopper and even more gorgeous in person - your jaw will drop! It takes a Queen to wear The Crown.

Choosing the perfect style is a difficult decision! Our Original and Kensington RingWraps bring a sense of uniformity and consistency, whereas, the Cascading styles (The Mini Cascading, The Cascading and The Crown) provide an elegant tapered effect to your ring. Most of our customers who purchase in person usually choose a larger style than expected. It ultimately comes down to your personal preference and what you feel fits your personality best! But no one EVER comes back to switch for a smaller style!

YES! We have customized RingWraps for over 150 different schools, and have done hundreds of different wedding rings. At this time, for all rings other than TAMU, TAMU Galveston & SHSU, it is required that we have your ring in order to properly make your RingWraps. We consider these “Custom Orders,” or “Custom RingWraps.” The pricing will be the same as you see on the RingWraps shopping page (some exclusions do apply for cocktail rings or wedding rings). 

No! RingWraps are designed to seamlessly encase your ring, so there is no need to permanently attach the two. RingWraps are completely removable for your convenience, allowing you to wear them as you please. Upon request, we can permanently attach the RingWraps to your ring. See the question below if you’d like for us to solder your ring and RingWraps.

Permanently attaching your ring and RingWraps is done by soldering your rings together with a laser weld, making them all one piece. If you choose to attach the RingWraps to your ring, we will require you to send us both rings. Please email us at customerservice@rwfine.com to get this process started. The cost will be $75 (plus shipping and sales tax).

We require your class ring be sent in for all Custom RingWraps Orders.The following list would classify your order as a “Custom RingWraps Order.”

• RINGWRAPS FOR A RING OTHER THAN: TAMU, TAMU GALVESTON, OR SHSU (*exclusions apply*): At this time, for all rings other than TAMU, TAMU Galveston & SHSU (*EXCEPTIONS APPLY*), it is required that we have the ring in order to properly make the RingWraps.

• CUSTOMIZING WITH METAL/COLORED GEMSTONES: ALL rings (even TAMU, TAMUG & SHSU) are required to be sent in if you are wanting to customize your RingWraps with colored gemstones, or a metal other than 10k yellow gold. 

• CLASS RING REPAIR/ RESIZING/ CUSTOM FIT /ETC: If your ring needs resizing or shows signs of heavy wear and tear, we must custom make the RingWraps.

If you require customization, we will email you a prepaid fully insured UPS shipping label (1-3 days after your order is placed) for you to use to send us your ring, or you can leave it with us at a trunk show or at our Dallas Showroom. This process generally takes 6-8 weeks. There is no additional fee for us to customize the RingWraps. Metals other than 10k yellow gold will incur an additional fee.

RECOMMENDED: 

We offer a variety of metals, however 10k yellow gold is our inventory standard for all five signature styles of RingWraps. We have customized our own 10k yellow gold metal formula with extremely high quality alloys, giving the RingWraps the look of a bright 14k gold, but the durability of 10k. 

We recommend 10k for yellow gold, and 14k for white gold. The RingWraps, in a sense, protect your ring, so they need to be able to withstand daily wear and tear. **We will require you to send us your ring for any metal other than 10k yellow gold, as all other metal options are “custom” and cannot be returned/exchanged and are final sale. NOTE: If you have a 14k yellow gold center ring, it is perfectly okay to wear 10k yellow gold RingWraps!**

METAL OPTIONS AVAILABLE: 

RingWraps can be made in any of the following metals. Please note, there is an additional charge for any metal option other than our 10k yellow gold, and we will require your ring to make it. 

• 10k Yellow Gold

• 14k White/Yellow/Rose Gold (incurs an additional charge)

• 18k White/Yellow/Rose Gold (incurs an additional charge)

• Platinum (incurs an additional charge)

Yes! Our in-house jewelers handcraft every set of RingWraps and will custom make the RingWraps to fit your ring, whatever shape or style it is! Depending on the unique shape, a unique CAD design may be required, which will incur an additional fee.

Of course! Custom RingWraps are a perfect way to enhance your wedding band. Check out our gallery to see examples of RingWraps with wedding rings!

In short, yes, but it is only worth it if you are wanting to use the diamonds for sentimental reasons, because you do not necessarily save money if we use your diamonds. Diamonds are an expensive part of the RingWraps, but making a completely custom piece requires exponentially more labor and time than one of our normal RingWraps. 

We would need to see the diamonds in person to give you exact costs. Oftentimes, in older jewelry, diamonds lack calibration and they’re all over the place in size, color and quality. This is something we CANNOT determine through just a picture. 

To make a custom piece using your own diamonds, this is what is required:

-Our jewelers measure each individual diamond. This means they must be removed from the original setting. Please note: the stones cannot be placed back in the original setting once our jewelers have removed them.

-A custom CAD design is created to accommodate each stone and must be approved by you. We can also add diamonds at this time to the design, or add any other design elements you want. 

-3D wax printed

-A custom casting created 

-Jewelers set diamonds and assemble custom RingWraps

We do not/will not use cubic zirconias. CZ’s scratch easily and will become dull over time, which is why we do not use them. Additionally, they are softer than diamonds which leads to much easier breakage. Since the RingWraps are around your ring and usually worn every day, they tend to take quite a beating over the years. We find gold and real diamonds to hold up best, and there is simply no comparison.

Yes! We love making unique custom RingWraps. Contact us with pictures of your ring and our team can better help you understand the custom order process and what your RingWraps may look like by providing pictures of similar shaped rings.

If you have a TAMU, TAMU Galveston, or SHSU ring, you can order RingWraps before actually having your ring. We just need to know the finger size of the class ring you are ordering, and the style of RingWraps that you want. If you do not know the finger size to order, we can help you determine that in person, or for gifting purposes, you can call The Association of Former Students office at 979-845-1050 and they will have the size on file that was ordered.

Click here to book an appointment at our showroom in Dallas. (You can also book through our social media platforms). We offer resizing, stone setting, cleaning/polishing, customization, and much more. We also sell engagement rings, wedding bands, earrings, necklaces, and can make any piece of custom jewelry for you or a loved one! Due to the high security of our building, please be sure to book an appointment with us ahead of time. We look forward to meeting with you!

RingWraps are meticulously handcrafted in the USA by expert jewelers and undergo a vigorous quality check process. We stand behind and guarantee our craftsmanship. Customer word-of-mouth is our #1 marketing tool, so we do everything we can to make sure our customers are thrilled with their purchase for years to come!

The manufacturer will guarantee the craftsmanship on all RingWraps for one year from the date of shipment. This warranty includes any quality issues that arise from a manufacturing defect.

*This is ONLY for orders that are still within the one year warranty, and damage was caused ONLY by natural wear/tear and not incurred by the user.* 

Please email customerservice@rwfine.com to request a repair form. This form will need to be filled out and included in your shipment with your RingWraps. Ship your package as Registered Mail (UPS or FedEx ONLY, NO USPS) with insurance for the full value. We are not responsible for items lost or damaged while shipping. Please do not write “jewelry” or any other jewelry-related words on the outside of the package. 

Include the provided repair form & send your package to:

RWLLC

2050 North Stemmons Freeway, Suite 7715, Dallas, TX 75207-3206 

Phone: (855) 485-7979

Yes! We can not recommend Jewelers Mutual enough! 

Click here to visit their website for more information about insuring your RingWraps

Please email us at customerservice@rwfine.com with information and pictures that can better help our team assess the situation. Charges will be applied to any issue not covered under warranty. 

If your ring is under warranty, we will provide you with a prepaid fully insured UPS shipping label so you can return your RingWraps to us for repair. It is best if you include your college ring/ center ring as well so that we can assess what caused the damage and make any adjustments/ repairs necessary to maintain a perfect fit

Any issue that occurs after the one-year warranty can be resolved by our in-house jewelers. The cost of the repair depends on what needs to be completed and varies situation to situation. 

All of the diamonds in all of our finished jewelry pieces come from a reputable diamond wholesaler who makes every effort to responsibly source all its diamonds from legitimate business partners who all proudly adhere to the standards established by the Kimberly Process. Our diamond supplier requires that all companies from whom they source diamonds guarantee in writing that all stones supplied are of natural, earth-mined origin and from sources free of ethical and environmental conflict.

This is our most common misconception! Small fingers does not mean you need small diamonds and our smallest style. Many of our customers with tiny fingers wear our largest styles! Our tapered styles are surprisingly slimming to the finger. Emily, the RingWraps founder, wears a size 5.00 Crown! We believe you can never have too many diamonds or too much bling! Truly, most people are surprised by how much they love our bigger styles in person!

Our motto? “Do it once, and do it right.” Our second motto? “Buy Once. Cry Once.” HAHA! 😉 RingWraps are something most of our customers will wear for the rest of their lives - Truly a forever piece! Don’t you want it made by the inventors of college RingWraps, aka, the experts? Some jewelers think they can easily copy our designs, but trust us, they can’t! There is SO much more that goes into the art of making RingWraps than most people might think. EACH one is made from scratch, completely handmade (ALL in the USA). It has taken us years of research and development, product modifications, and design upgrades to get to the level of expertise we are at today. We are perfectionists, that demand quality and accept nothing less (ask our jewelers!). You deserve the best product on the market, from the experts (and the ones with the PATENTS!)

In a greed driven age of outsourcing production overseas to low-cost labor markets, RingWraps continues to have a deep seated belief in doing our part to not just support the American economy, but more importantly, the American people. Each and every RingWraps is meticulously handcrafted by one of our hardworking jewelers here in the USA; Texas to be exact!

Manufacturing our jewelry in-house is the best way to ensure quality, reduce our turnaround times & innovate quickly. Our “Made in the USA” stamp is shorthand for high quality, handmade jewelry, made with integrity by a company that’s accountable by caring for its employees, customers, business partners, and community, and for our shared planet.

When you buy products overseas (or buy from companies who sell overseas products), you do not truly know what you are getting. American standards are drastically different than the rest of the world. It is a known issue in the jewelry world that some unethical overseas diamond providers sift in CVD diamonds (lab diamonds) or CZ’s into their parcels, and sell it to factories as 100% “natural diamonds.”

Yes, many of our customers start with a conservative style, and before long they’re ready for more sparkle! Our upgrade program works by offering you 50% (after discount and before shipping/taxes) of what you paid for your previous RingWraps. We take your previous RingWraps, and you can use your credit towards a larger RingWraps style. Our upgrade program / offering is subject to change at any time.

Email us (customerservice@rwfine.com) with your original order number and we will send you a prepaid fully insured UPS shipping label and upgrade form that should be completed and included in your shipment with your RingWraps. It is required that you send both your personal ring and RingWraps, this way we can ensure a perfect fit for your upgraded style. Once received, we will email you a one-time use discount code for you to order your upgraded RingWraps. Your ring will be professionally cleaned and polished by our in-house jewelers, and we will place your ring with a new set of RingWraps. If your ring has antiquing, we can either reapply it or remove it. This process takes 4-6 weeks. If additional adjustments or customization is needed, then extra time may be necessary. We want to ensure that your new RingWraps are a perfect fit!

Yes!

Yes! We can create a personal upgrade code for you to use at checkout. Instead of entering your credit card information you will choose to checkout with Bread. You will then be directed to a different browser where you will be asked to create an account, view your interest rate (if applicable), and decide on how many months you would like to pay the remainder of what you owe on your new upgrade through Bread. If you have questions, please contact us.

The initial cost of the RingWraps also accounts for manufacturing costs, supplier costs, time and labor. Remember, every single stone is set by one of our in-house jewelers in Dallas, TX. All of that is lost whenever we melt down an old set of RingWraps (and there is labor involved with removing the diamonds and scrapping the gold.) With the progression and growth of our business, RingWraps has increased our diamond quality, carat weights, and gold quality throughout the years without repeatedly increasing our prices. We strive to ensure that our customers receive the best quality products on the market and we value customer loyalty. This is why we are happy to offer an upgrade program!

No

Yes, the upgrade program applies to all RingWraps and Enhancers, regardless of the customization (ie: metal, colored stones, etc.). Please note that our upgrade program EXCLUDES ALL Charlie Cloud® Cloud Bands AND Georgie Bands. 

If you cannot find or don’t have access to your original order information, we are happy to look this up for you and calculate your upgrade amount. Email customerservice@rwfine.com and include the first and last name and email address associated with your original order.

To determine your credit amount:

Find your original order email from RingWraps.

Divide the subtotal (after discounts and before shipping/taxes) by two. 

The total is the credit amount you would receive for your RingWraps.

EXAMPLE:

Subtotal: $1950

Discount amount: $150

$1950 – ($150) = $1800 

$1800 / 2 = $900 

Credit received for RingWraps: $900

The main difference between these bands is the setting styles. Enhancers are offered in the same five signature styles as our RingWraps (The Original, The Kensington, The Mini Cascading, The Cascading, The Crown), and are essentially just one side of RingWraps (excluding the back bars). The Charlie Cloud® Bands have a single prong setting, meaning there is one single prong between the diamonds, creating the gorgeous scalloped silhouette that we all love! The Georgie Bands have two prongs between the diamonds, creating a less scalloped appearance, and look more similar to The Original and Kensington Enhancers. All of these bands are slightly curved to stack perfectly with your class ring.

Order the same size as your college ring, or the ring that you will be stacking your band with. If you are an Aggie and do not know your ring size, call the Association at 979-845-1050 & they will have your ring size on file. 

If you plan to wear your band with RingWraps, please leave a note at checkout when placing your order of which style of RingWraps you will be stacking it with. This will ensure that we can get the proper curve for your band to seamlessly stack with your RingWraps. 

If your class ring is anything other than TAMU, TAMU Galveston, or SHSU, we will email you after your order is placed to see if you want to send your class ring in to ensure your band curves perfectly to it. If you are not willing/able to send your class ring in, we can still make your band, just be aware that you will be responsible for the shipping fees associated with sending it back in for the curve to be adjusted.

We can adjust the curve! If you forgot to mention you were wearing your band with a specific style of RingWraps or the curve just doesn’t sit perfectly flush with your ring/RingWraps, our in-house jewelers can adjust it for you. 

It’s important to make sure that your band is comfortable! Many times, if it isn’t comfortable then it isn’t fitting your ring correctly. If you notice the band spinning on your finger, then it is too large for you. If it feels like your band is pressing into your finger padding, and difficult to get off, it is too small for you. 

Due to the delicate nature of the Charlie Cloud® Band single prong setting, which allows for the beautiful scalloped appearance, the edges of the diamonds are slightly exposed by nature. As a result, it is easier for the stones to be chipped or become loose in this band if hit against something. We suggest being more mindful of your daily wear and remind our customers that this is a delicate band. If you ever are to damage/loosen a stone in any of your bands, we are happy to repair it and check/tighten all of your prongs. 

Absolutely! We can connect any of these bands with bars to make them into full RingWraps. There is a fee associated with adding bars on, so please contact us for pricing (fee is subject to change). 

Please note that if you already have one or both of your bands, and later decide you want to connect them, there will most likely be a fee for resizing your bands, as RingWraps have to be larger in size in order to encase your class ring. 

As stated in the question above, the nature of the Charlie Cloud®  Band setting is much more delicate, as the edges of the diamonds are exposed to create a beautiful scalloped look. If you do decide to attach two Charlie Cloud®  Bands with bars, we recommend that you be extra mindful when wearing the bands. If your Charlie Cloud®  RingWraps happen to come in direct contact with anything that could cause damage, be sure to check all of your stones, to ensure none of them have loosened in the setting or been chipped.

If you select any metal other than 10k yellow gold, customize with colored stones, choose our upgraded Luxe diamonds, or if your band has been custom curved to match the curve of your ring, this makes your order “Custom.” 

Our Enhancers and Georgies can be customized with colored gemstones! We highly discourage colored stones in our Charlie Cloud® Bands, as colored stones are much softer than diamonds, and the delicate nature of this setting makes your gemstones more prone to being chipped or damaged. 

There is no additional cost for customizing your stones! We have a variety of colors available, and can work with you to make sure you get the exact color you have in mind.

We offer financing through our partner, Bread. Easy, fixed payments can be made over 6, 12, 18 or 24 months.* Bread offers rates from as low as 0% APR.* Prepay your loan at any time and save money on interest without the worry of getting charged prepayment penalties. Learn more about financing here

You can apply for Bread financing on our website. If you pre-qualify, you will be presented with the loan terms offered and sample monthly installment amounts. Once you have decided to checkout with Bread, add the item to your shopping cart and choose Bread® as your preferred method of payment when you check out. *Be sure to use the same email address during checkout that you use when pre-qualifying.*

The terms are for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 18 equal monthly payments of $55.56 at 0% APR, or 18 equal monthly payments of $59.14 to $69.67 at 7.99% to 29.99% APR, per $1,000 borrowed. Your terms may vary and are subject to credit approval. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC.

Due to the nature of huggies and taking them in and out daily, we recommend taking the following steps to keep your huggies tight and in "clicking" position.

Take the earring in the open position and gently use your thumb to push up on the curved post. If you do this gently, you will ever so slightly push the curved post upwards and you will find that the earring will close again with a tighter “click.” If you find that you cannot get the earring to close, you may have pushed the curved piece up too much. Try pushing on it ever so slightly to move it downwards a bit. Then try to snap the earring closed. You can adjust the curved post down or up until you hear it click into the locking mode tightly. This small adjustment, from time to time, will keep your huggie/hoop earrings tight and working like new.

One reason the tennis necklace is not sitting correctly could be because it is not laying straight before being put on. To ensure your tennis necklace is put on correctly, we recommend putting the clasp in your right hand and letting the remaining portion of the necklace hang below it. While holding the clasp in your right hand, use your left hand to run your fingers over the diamonds (with the diamonds facing away from you) to straighten any kinks or twists in the setting. Once your left hand reaches halfway down the necklace (in some cases, adjustable jump rings) leave your fingers there. At this point your right hand should still be on the clasp and your left hand should be placed three quarters down the necklace (or halfway down the jump rings/chain). From here, with the diamonds facing away from you, fasten the necklace around your collar bones ensuring the clasp is secure and closed. Keep in mind that because of normal everyday movements of your neck, the necklace will move slightly along with it as this is the nature of a halfway or full length tennis necklaces.

All eternity bands are final sale from the date of purchase unless specified otherwise in the product description.

Yes! We offer resizing by our in-house jewelers located at our Dallas Showroom. When resizing larger, we actually add gold rather than stretching the ring to make the resizing indetectable. Email customerservice@rwfine.com for pricing and information.

Click here to book an appointment at our showroom in Dallas. (You can also book through our social media platforms).

Please reply to your order confirmation email or email customerservice@rwfine.com with the name pictured in the handwriting or font.

Specify in your order notes the exact wrist size requested and we will do our best to accommodate. In some cases, price may vary.

The manufacturer will guarantee the craftsmanship on all products for one year from the date of shipment. The warranty covers any normal wear and tear. It does not include loss or damage incurred by the user. 

I NEED TO SEND MY RW FINE JEWELRY IN FOR REPAIR -  UNDER WARRANTY:

*This is ONLY for orders that are still within the one year warranty, and damage was caused ONLY by natural wear/tear and not incurred by the user.* 

Please email customerservice@rwfine.com to request a repair form. This form will need to be filled out and included in your shipment with your jewelry. Ship your package as Registered Mail (UPS or FedEx ONLY, NO USPS) with insurance for the full value. We are not responsible for items lost or damaged while shipping. Please do not write “jewelry” or any other jewelry-related words on the outside of the package. 

Include the provided repair form & send your package to:

RWLLC

2050 North Stemmons Freeway, Suite 7715, Dallas, TX 75207-3206 

Phone: (855) 485-7979

Yes! We can not recommend Jewelers Mutual enough! 

https://jewelersmutal.com/protectrwfine

Click here to visit their website for more information about insuring your piece from RW Fine

Your diamonds need a spa day too! We recommend cleaning your jewelry at least once per week. We also recommend making a showroom appointment at least once every six months for a free routine jewelry maintenance check and cleaning.

What you’ll need:

• Cup/Bowl

• Soft toothbrush

• Foil

• Dawn dish soap

• Baking soda (not required but recommended)

Steps to clean (method not recommended for soft stones):

• Fill a microwave safe liquid measuring cup with water and heat for 1.5 to 2 minutes or until boiling (the heat will help melt the trapped oils)

• While water boils, line your cup/bowl with foil 

• Combine in foil lined cup/bowl boiling water, dawn dish soap, and baking soda

• Add your jewelry and let soak for 10-20 minutes or until water has cooled

• Gently scrub your jewelry with a soft toothbrush. Follow by a rinsing your jewelry under clean water to remove any remaining residue

• Pat dry with a clean soft towel

Follow our step by step video instructions HERE. 

We offer financing through our partner, Bread. Easy, fixed payments can be made over 6, 12, 18 or 24 months.* Bread offers rates from as low as 0% APR.* Prepay your loan at any time and save money on interest without the worry of getting charged prepayment penalties. Learn more about financing here

You can apply for Bread financing on our website. If you pre-qualify, you will be presented with the loan terms offered and sample monthly installment amounts. Once you have decided to checkout with Bread, add the item to your shopping cart and choose Bread® as your preferred method of payment when you check out. *Be sure to use the same email address during checkout that you use when pre-qualifying.*

The terms are for a loan to finance a purchase. Rates range from 0% to 29.99% APR, resulting in, for example, 18 equal monthly payments of $55.56 at 0% APR, or 18 equal monthly payments of $59.14 to $69.67 at 7.99% to 29.99% APR, per $1,000 borrowed. Your terms may vary and are subject to credit approval. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC.

Most jewelers utilize pre made mass produced settings. At RW Fine, every setting is custom made. Our standard production time is up to 4 weeks once the stone is chosen & the CAD design is approved, however, we can rush for a 3 week production time ($150 fee). Do keep in mind that the production timeline does not start until you have approved your custom design rendering.

We accept payments via wire, ACH and personal check. We can accept credit cards for orders under $15,000 for an additional fee. After you select a diamond, we require a minimum deposit of 50% down within 2 business days to hold your stone. Do keep in mind that we require that the ring is to be paid in full before we deliver, ship, or call for pickup. Deposits are non-refundable. We do not offer financing options at the moment. We aim to have as competitive pricing as possible, which does not leave room in our margin for finance fees.

Using our extensive connections with top quality diamond manufacturers & site-holders worldwide, we will curate a handpicked selection of loose diamonds tailored to your needs to view virtually or in store. We only source certified eye clean stones that we would personally wear. The sourcing timeline will depend on the complexity of your diamond request such as color, shape, the 4 C’s, rarity. We recommend starting the diamond searching process 8 weeks before you need a ring in hand.

No, we happily work with lab grown diamonds as well.

We do offer complementary repairs if we deem the situation to be a manufacturing issue. We are capable of assessing whether or not a ring has been damaged from daily wear and tear and in that case would not qualify for a complementary repair. Because all of our rings are handmade rather than mass produced settings, we extremely rarely have customers run into issues of any kind with our custom settings.

A bespoke ring is tailored to every one of our clients. We do not accept refunds, exchanges, or cancelations during the creation period or after you have received your ring. Deposits are non refundable.

We work with diamond suppliers whom are compliant with the Kimberley Process and only provide conflict-free diamonds. Learn more about the Kimberley Process at www.kimberleyprocess.com

We recommend jewelersmutual.com/protectrwfine