Each necklace requires a $2,500 non-refundable deposit for the consultation and CAD design. Shipping is automatically added to this product, so this amount will also be used towards the total final price.
This custom necklace can be made in 14k or 18k yellow, white or rose, as well as platinum. It features handset natural diamonds. To make this necklace, we need the name or phrase desired. Our in-house designers will then transform the name or phrase into a custom design feature bubble letters. Once the custom design is completed, we will email you the CAD images for your approval and at this point we can provide a final cost. CAD revisions may incur additional costs. Once approved, we will hand make the necklace in our Dallas, TX showroom.
IMPORTANT INFORMATION : This listing is $1,200 for a non-refundable deposit for the consultation and CAD. This is NOT the total price of the necklace. The $2,500 deposit would go towards the final cost of the necklace. This necklace ranges from $4,500 - $12,500 depending on the number of letters. Total necklace price varies on number of letters, size of letters, gold weight, metal quality, gemstone count & weight, chain chosen, etc.
*** THIS LISTING IS FOR THE DESIGN DEPOSIT ONLY ***
- Metal: 14k White Gold / 14k Yellow Gold / 14k Rose Gold / Platinum
- Carat Total Weight varies based on size & number of letters, and diamond count + diamond size
- Over 15 sizes of Round Brilliant Cut Natural Diamonds: Approx. 1.36 ctw (For Emily Example Shown)
- F/G Color and VS Clarity Diamonds
- Length: Choice of 18 inches at the longest with jump rings at 16" & 17" or 16 inches at the longest with jump rings at 14” & 15”
- Closure: Lobster Clasp
- Pendant Measurements: approx. 10mm in height
- Emily 14k Example Shown: Approx. 9.28 grams
Our fine jewelry is handmade, so turnaround time can vary. Please allow up to 6-8 weeks from the time of order. We do try to keep inventory on hand. If you need to know the availability of a specific piece, please email email@example.com.
Shipping Options: Due to insurance requirements, we are only able to ship Next Day Air or Second Day Air. Your order will ship from the date of completion, not the date of the order. Upon shipment, you will receive your UPS tracking number via email. We cannot ship to a PO Box, as all shipments require signature upon delivery.
Returns and exchanges must be made within 14 days of the delivery date or gifting date. All custom orders are considered final sale. For non-custom orders, we charge a 15% restocking fee, or you can opt to receive the full amount in store credit (minus shipping). Store credit expires within one year of the issue date. Please note that we cannot reimburse initial shipping fees or any returns or exchanges, even if you choose store credit.
All items must be returned in original packaging with tags intact. We charge a $75 fee per item not returned in original condition and packaging. Merchandise with any sign of wear, resizing, or damage will not be accepted and will be returned to the sender. We recommend insuring your return through a service like Jewelers Mutual. Fully-insured UPS return labels are also available for $20.
Please visit our returns page for more details or email firstname.lastname@example.org.
Due to the custom nature of our products, all canceled orders will incur a 10% cancellation fee. To cancel your order, please respond to your order confirmation email. Some exclusions may apply, including final sale items.
The manufacturer guarantees the craftsmanship on all products for one year from the date of shipment. Our warranty covers any normal wear and tear, but does not include loss or damage incurred by the wearer.
Please email email@example.com to request a repair form for pieces that are still within the one-year warranty.
For insuring your jewelry, we cannot recommend Jeweler’s Mutual enough! Click here to visit their website for more information.
Refer to our Frequently Asked Questions page
to find answers to common inquiries. If you are unable to find an answer on our FAQ page, please email firstname.lastname@example.org